PRIVACY

Privacy Policy

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information.

Last Updated: June 1, 2025

1. Introduction

Flux ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

2. Information We Collect

We collect several types of information from and about users of our Services, including:

  • Personal Information: This includes information that can be used to identify you, such as your name, email address, postal address, phone number, and Pi Network wallet address.
  • Transaction Information: When you use our payment gateway services, we collect information about the transactions you make, including amount, date, time, recipient, and transaction description.
  • Business Information: If you register as a business on our platform, we collect information about your business, such as business name, description, location, operating hours, and services offered.
  • Usage Data: We collect information about how you interact with our Services, including the pages you visit, the features you use, and the time you spend on our platform.
  • Device Information: We collect information about the device you use to access our Services, including IP address, browser type, operating system, and device identifiers.

3. How We Use Your Information

We use the information we collect about you for various purposes, including to:

  • Provide, maintain, and improve our Services
  • Process transactions and send related information
  • Create and manage your account
  • Verify your identity and prevent fraud
  • Respond to your comments, questions, and requests
  • Send you technical notices, updates, security alerts, and support messages
  • Communicate with you about products, services, offers, and events
  • Monitor and analyze trends, usage, and activities in connection with our Services
  • Personalize and improve your experience with our Services
  • Comply with legal obligations

4. Information Sharing and Disclosure

We may share your information in the following situations:

  • With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.
  • For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • With Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
  • With Your Consent: We may disclose your information for any other purpose with your consent.
  • For Legal Purposes: We may disclose your information to comply with any court order, law, or legal process, including to respond to any government or regulatory request.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access and receive a copy of your personal information
  • The right to rectify or update your personal information
  • The right to delete your personal information
  • The right to restrict or object to the processing of your personal information
  • The right to data portability
  • The right to withdraw consent

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Services and to hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@flux-pi.com